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Connection Refused

Posted: February 21st, 2012, 2:10 pm
by hlierman
Hello

I'm new add the SEP sesam software.

I want to backup a file on a windows 7 client.

I installed the agent on that client

when i want to select my file i get the following error

2012-02-21 13:34:35 I003-BASICS [ 1568]: RemoteCmd CTRLC_LIB_CALL: -t 0 -l system PCW701 "sm_client" "dir" "/"
2012-02-21 13:34:36 E014-HOSTS [ 1568]: RemoteCmd PCW701 > error: Error: Network communication problem: SOCKET error: 10061 - Connection refused. connect() call failed for host: [PCW701.mydatacloud.local].
2012-02-21 13:34:38 I003-BASICS [ 3528]: RemoteCmd CTRLC_LIB_CALL: -t 0 -l system PCW701 "sm_client" "dir" "/unknown"
2012-02-21 13:34:39 E014-HOSTS [ 3528]: RemoteCmd PCW701 > error: Error: Network communication problem: SOCKET error: 10061 - Connection refused. connect() call failed for host: [PCW701.mydatacloud.local].
Your desired information : prt 20120221 > 20120221

i hope some one can help me?

Thanks inadvance

Re: Connection Refused

Posted: February 21st, 2012, 2:19 pm
by jgb
Hi,

at first disable the Win7 firewall and try again. If the firewall was the cause, look at

http://wiki.sep.de/wiki/index.php/Engli ... _.28DMZ.29

and configure your firewall.

JGB

Re: Connection Refused

Posted: February 21st, 2012, 3:43 pm
by hlierman
Thanks, but the firewall is disabeld

Re: Connection Refused

Posted: February 21st, 2012, 4:23 pm
by jgb
Hi,

please check the name resolution, particulary with regard to the Win7 pcw701 / pcw701.mydatacloud.local . Check that the name resolution points you to the right PC and not to another PC with firewall enabled.

JGB

Re: Connection Refused

Posted: February 21st, 2012, 4:46 pm
by hlierman
After reinstalling the client everything seems to work.

Thansk for your help