Page 1 of 1

Error with backup of sesam server

Posted: September 12th, 2013, 12:17 pm
by hansatuofd
I am running the backup job created by sesam to backup the backup database. This job ran with error for over eight months but recently started failing with the message:

W008-BACKUP Backup broken during data transfer, partially restorable. Error: SESAM server signal received: [520 Operation aborted by Sesam Server. (0)]

I am running Kernel Server 4.2.1.27,20121218083446. The service is running Windows 2008 R2 Standard Service Pack 1 with patches.

Thanks for any light anyone can shed, below is the log file from the job that is failing.


Log output:

2013-09-11 21:30:10: sbc-3036: Info: # SESAM BACKUP CLIENT FOR Windows NT FILE SYSTEMS, VERSION: 4.2A5 Build Revision: 1.1452 (x64), Released: Nov 15 2012 #
2013-09-11 21:30:10: sbc-3253: Info: Sesam version: [server,4.2.1.27,20121218083446]
2013-09-11 21:30:10: sbc-3500: Info: Done with getopt.
2013-09-11 21:30:10: sbc-3063: Info: -------------------- Operation Parameters --------------------
2013-09-11 21:30:10: sbc-3019: Info: OS info: Microsoft Windows Server 2008 R2, Build: 7601 Service Pack 1 (x64), 4 cores
2013-09-11 21:30:10: sbc-3100: Info: Program PID: 2900
2013-09-11 21:30:10: sbc-3030: Info: Operation: BACKUP, Level: COPY
2013-09-11 21:30:10: sbc-3162: Info: Client Host name: Evans
2013-09-11 21:30:10: sbc-3031: Info: Storage Host: ftp://Evans:11001,0-0:SESAM_SECURE_AUTHENTICATION:****
2013-09-11 21:30:10: sbc-3032: Info: Control Host: ftp://Evans:11001:SESAM_SECURE_AUTHENTICATION:*
2013-09-11 21:30:10: sbc-3040: Info: Device: SMS:DS@Storage_6:SHARE:64
2013-09-11 21:30:10: sbc-3064: Info: --------------------- Operation Messages ---------------------
2013-09-11 21:30:10: sbc-3002: Info: Building file list from: [C:/Program Files/SEPsesam/var]
2013-09-11 21:30:10: sbc-3002: Info: Building file list from: [C:/Program Files/SEPsesam/bin/sesam]
2013-09-11 21:30:10: sbc-3022: Info: Command line ["sbc" "-b" "-C" "Evans:11001" "-S" "Evans:11001" "-l" "copy" "-s" "SF20130911213005270@bu14dn_WOWy" "-d" "SMS:DS@Storage_6" "-t" "Storage00001:1" "-j" "evans_sesam_backup" "-i" "job=evans_sesam_backup,nod=Evans,cmd=sbc,src=C//Program Files/SEPsesam/var,C//Program Files/SEPsesam/bin/sesam,ptf=WNT,typ=Path,exc=C\./Program Files/SEPsesam/var/work,C./Program Files/SEPsesam/var/log" "-o" "compress,vss" "-x" "C:/Program Files/SEPsesam/var/work,C:/Program Files/SEPsesam/var/log" "C:/Program Files/SEPsesam/var" "C:/Program Files/SEPsesam/bin/sesam"]
2013-09-11 21:30:10: sbc-3025: Info: Got 11 exclude patterns from SM.INI [SBC_EXCLUDE] ExcludePattern...
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [.:\\found....\\.*..*]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [.:\\recycler\\.*..*]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [.:\\recycled\\.*..*]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [MountPointManagerRemoteDatabase]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [schedlgu.txt]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [minidump]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [memory.dmp]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [ofmcache]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [.:\\hiberfil.sys]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [win386.swp]
2013-09-11 21:30:10: sbc-3026: Info: Exclude pattern [.:\\pagefile.sys]
2013-09-11 21:30:10: sbc-3036: Info: # DATABASE SUPPORT: Volume Shadow Copy, VERSION: 4.2A5 Build Revision: 1.621, Released: Nov 15 2012 #
2013-09-11 21:30:20: sbc-3420: Info: Writer: [System Writer]. Add component [\System Writer\System Files] to snapshot set
2013-09-11 21:30:53: sbc-3400: Info: -------------------- Snapshot properties ---------------------
2013-09-11 21:30:53: sbc-3401: Info: SNAPSHOT ID = {0931a09f-dd6e-417c-a905-bc53ef10c862}
2013-09-11 21:30:53: sbc-3402: Info: Shadow copy Set: {efe946a0-4964-467a-bff0-9b59034b8587}
2013-09-11 21:30:53: sbc-3403: Info: Original count of shadow copies = 1
2013-09-11 21:30:53: sbc-3404: Info: Original Volume name: Volume{159da382-273a-46b8-abd9-92086ef64b0f}\, drive letter [C:\], label []
2013-09-11 21:30:53: sbc-3405: Info: Creation Time: 9/11/2013 9:30:23 PM
2013-09-11 21:30:53: sbc-3406: Info: Shadow copy device name: GLOBALROOT\Device\HarddiskVolumeShadowCopy3
2013-09-11 21:30:53: sbc-3407: Info: Originating machine: Evans.uofdjesuit.org
2013-09-11 21:30:53: sbc-3408: Info: Service machine: Evans.uofdjesuit.org
2013-09-11 21:30:53: sbc-3413: Info: Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
2013-09-11 21:30:53: sbc-3414: Info: Attributes: Auto_Release Differential
2013-09-11 21:30:53: sbc-3074: Info: Backup start time [20130911213023]
2013-09-11 21:30:53: sbc-3003: Info: Opening saveset: SF20130911213005270@bu14dn_WOWy
2013-09-11 21:30:54: sbc-3104: Info: Saveset info: [SEGMENT=1]
2013-09-11 21:30:54: sbc-3004: Info: Begin writing to saveset...
2013-09-11 21:30:54: sbc-3131: Info: Origin volume [C:], label [], machine [Evans].
2013-09-11 21:30:54: sbc-3212: Info: Reparse Point [C:\Program Files\SEPsesam\var -> \??\C:\ProgramData\SEPsesam\var\] saved
2013-09-11 21:35:53: sbc-3250: Info: Transferred: 1260 MB. Throughput: 15125.13 MB/h
2013-09-11 21:35:53: sbc-3254: Info: Current item [GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Program Files\SEPsesam\var\lis\claver_Exchange-20130607_001_SF20130607223014019@Vh3I5V8jnT2.lis]
2013-09-11 21:40:53: sbc-3250: Info: Transferred: 2397 MB. Throughput: 13634.02 MB/h
2013-09-11 21:40:53: sbc-3254: Info: Current item [GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Program Files\SEPsesam\var\lis\claver_systemstate-20130902_009_RC20130903192743924@hFdl0-rasWX.lis]
2013-09-11 21:45:54: sbc-3250: Info: Transferred: 2997 MB. Throughput: 7202.61 MB/h
2013-09-11 21:45:54: sbc-3254: Info: Current item [GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Program Files\SEPsesam\var\lis\loyola_full-20130816_001_SF20130816223004972@_SAGGHdABKL.lis]
2013-09-11 21:50:54: sbc-3250: Info: Transferred: 3788 MB. Throughput: 9494.03 MB/h
2013-09-11 21:50:54: sbc-3254: Info: Current item [GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Program Files\SEPsesam\var\lis\owen_full-20130811_001_RF20130812111357254@QnkqvO9VcMZ.lis]
2013-09-11 21:55:54: sbc-3250: Info: Transferred: 4539 MB. Throughput: 9012.08 MB/h
2013-09-11 21:55:54: sbc-3254: Info: Current item [GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Program Files\SEPsesam\var\lis\server03_Ddrive-20130405_001_SF20130405223013884@RQTpdVrogwT.lis]
2013-09-11 22:00:12: sbc-1007: Error: XBSA Call failed with message: System detected error, operation aborted. Data sending failed. (10054) An existing connection was forcibly closed by the remote host.
2013-09-11 22:00:12: sbc-4000: Trace: BackupItems: Fatal error iPackDataRet = -9
2013-09-11 22:00:12: sbc-3006: Info: Saveset size: 5833772032 bytes. Throughput: 11391.465 MB/Hour.
2013-09-11 22:00:12: sbc-3005: Info: Closing saveset.
2013-09-11 22:00:12: sbc-1145: Error: SESAM server signal received: [520 Operation aborted by Sesam Server. (0)]
2013-09-11 22:00:12: sbc-3052: Info: Items processed correctly: [3306]. Not processed or incorrectly processed items: [0].
2013-09-11 22:00:12: sbc-1156: Error: Operation failed!
2013-09-11 22:00:12: sbc-3001: Info: Exiting.


W008-BACKUP Backup broken during data transfer, partially restorable. Error: SESAM server signal received: [520 Operation aborted by Sesam Server. (0)]


mailed from SEP Sesam Server running os Windows Server 2008 R2 6.1 amd64 with java version: 1.6.0_31 class version: 50.0 java vendor Sun Microsystems Inc.

Re: Error with backup of sesam server

Posted: September 18th, 2013, 12:16 pm
by hansatuofd
Hi folks,

So does anyone have a suggestion on what to try to fix this error? Your help is appreciated!

John

Re: Error with backup of sesam server

Posted: September 24th, 2013, 12:12 pm
by hansatuofd
Is anyone from Sep monitoring these forums? It is hard to have faith in a product when help requests go days with out any feedback. :(

Re: Error with backup of sesam server

Posted: September 27th, 2013, 8:26 am
by ossi1001
Hi,

did you change the time of the newday event to 10PM, because the backup cancels at about this time and the newday event cancels all activities on Sesam server? By default the newday event runs at 8AM, but it is possible to change the execution time of this event.

BR, ossi1001

Re: Error with backup of sesam server

Posted: September 27th, 2013, 11:36 am
by ossi1001
Hi again,

at the moment you cannot disable the newday event but during this year it should be possible to suppress canceling running jobs.

BR, ossi1001

Re: Error with backup of sesam server

Posted: September 27th, 2013, 3:00 pm
by hansatuofd
I do run my new day event at 10:00 PM. I went in and moved the sesam backup job from 9:30 PM up to 9:00 PM, if you are correct that should fix my issue. I'll post a note tomorrow to let you know if the problem is resolved.

Thank you very much for your help! :D

Re: Error with backup of sesam server

Posted: October 3rd, 2013, 12:08 pm
by hansatuofd
Problem resolved, thank you for your insight! :D