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Need new license file

Posted: September 27th, 2010, 6:06 pm
by shebmeister
I have sent a request in for a new license file to last week.
I recently moved my Sesam server from a SLES 10.1 VM to a Windows 2003 Server.
I reqested the file last week 9/22 and have NOT heard back from support!
Please respond

Re: Need new license file

Posted: September 29th, 2010, 3:00 pm
by fosep

I'm a support employee of SEP Germany and I had a look at our mail system. My colleagues from sales received the mail and forwarded it to the responsible persons. You don't have an update license and that's why we do not send a new license.

BR, Florian